> ## Documentation Index
> Fetch the complete documentation index at: https://docs.olly.new/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

Find answers to the most frequently asked questions about users management and billing.

<Accordion title="How do I define which users can access an organization in Olly?">
  There are two ways to access Olly:

  1. **Auto-invite by domain** (recommended): If the organization has auto-invite by domain enabled, any user with an email from the approved domain can automatically join the organization. If a domain is missing, an admin can add it in the organization settings.

  2. **Manual invitation**: If auto-invite by domain is not used, an organization admin can manually invite users to Olly.
</Accordion>

<Accordion title="Can I monitor Olly token usage?">
  Yes - admins can monitor token usage at the organization level.

  * Go to **Settings → Usage Management**.
  * View token consumption across users and seat types.
  * Usage is tracked per seat and resets monthly.
</Accordion>

<Accordion title="How can I invite users to Olly?">
  Olly organization admins can invite users by navigating to their user profile in the sidebar, selecting the organization name, then **Members → Invite**.

  <img src="https://mintcdn.com/olly/lXCSpB-ETcr58B8y/content/images/change-member-role.png?fit=max&auto=format&n=lXCSpB-ETcr58B8y&q=85&s=6ce6646d9449037f57e8b69b3d6be6fa" alt="Invite users" width="1288" height="731" data-path="content/images/change-member-role.png" />
</Accordion>

<Accordion title="How does the seat model work?">
  Olly has three plans: **Free**, **Basic**, and **Pro**. The main difference between these plans is the token limit.

  * Users are assigned to seats.
  * A user can be upgraded at any time, as long as a seat is available in the higher tier.
  * A user can be downgraded anytime unless they already exceeded the token limit of the lower tier.
  * If they exceeded it, the downgrade can only take effect at the end of the month.
</Accordion>

<Accordion title="Do users get a free trial?">
  Yes. Every Coralogix user automatically receives a Free Plan seat, allowing them to use Olly immediately until they reach their free-tier token limit.
</Accordion>

<Accordion title="Does Olly support pay-as-you-go?">
  Currently - no. Users must pay via contract for now.
</Accordion>